【Special Tips】
This policy only applies to the products and services provided by OPTTEN Energy (Suzhou) Co., Ltd. and its affiliates (hereinafter referred to as "we" or "OPTTEN") and their extended functions (hereinafter referred to as "OPTTEN Services"), including the OPTTEN website, public account, video account and various products and services provided to you in new forms as technology develops. If a product or service we provide has a separate privacy policy or special provisions in the corresponding legal statement, the privacy policy of the product will take precedence. Contents not covered by the privacy policy and user service agreement of the product or service shall be subject to the content of this policy. If the products or services of our affiliates use the products or services provided by OPTTEN but do not set up an independent privacy policy, this privacy policy also applies to these products or services.

Please read the OPTTEN Privacy Policy carefully (especially the bold content) and make sure you understand our rules for handling your personal information. If you have any questions during the reading process, you can consult us through the contact information in the OPTTEN Privacy Policy.
Introduction

Welcome to the OPTTEN Energy (Suzhou) Co., Ltd. website ("this website")!
This website is provided and controlled by OPTTEN Energy (Suzhou) Co., Ltd. ("we"), and our registered address is No. 1699, Gubei Road, Minhang District, Shanghai, CHINA.
We attach great importance to the privacy and personal information protection of users. When you use our products and/or services, we may collect and use your relevant information. We hope to explain to you through the OPTTEN Privacy Policy ("this Privacy Policy") how we collect, use, store, share and transfer this information when you use our products and/or services, as well as the ways we provide you with to access, update, delete and protect this information.
This Privacy Policy will help you understand the following:
1. What types of information do we collect about you
2. How do we use your information
3. How do we share your information
4. Entrusted processing
5. How do we protect your information
6. How long do we keep your information
7. Protection of personal information of minors
8. Notice and revision
9. Third-party links
10. Contact us

Directory
1. What types of information do we collect about you
2. How do we use your information
3. How do we share your information
4. Entrusted processing
5. How do we protect your information
6. How long do we keep your information
7. Protection of personal information of minors
8. Notice and revision
9. Third-party links
10. Contact Us

1. What Types of Information We Collect About You
When you use this website, we may collect the following categories of information about you:

Information You Provide to Us.
We may collect personal information that you provide to us. When you send us a message through the "Contact Us" page on this website, you will need to provide your personal identification and contact information, such as your name, email address, phone number, country and city; you may also provide us with your employment information, such as your employer and job title. We may also obtain information about you in your communications with us, such as in your comments, questions, feedback, and other content you provide during the use of the features of this website.

Information We Collect About You.
In the process of your use of this website, we may automatically collect some information about you. This information may include:
● Technical and Device Information. We may collect certain technical information about you and your device. This information may include, but is not limited to, your IP address, system time zone, system language, and other system or network identification information.
● Operational and behavioral information. We automatically collect information generated when you visit this website and record your usage activities on this website, including how long you stay on this website, which parts of the website you visit, and what information you access.
● Cookies and similar technologies. This website may use "Cookies" and other tracking technologies to store information provided by users of this website. Cookies are pieces of information sent by a web server to a user's browser. Cookies may include information such as user preferences, time spent on the website, and pages visited. We use this information to recognize you and customize and improve your experience on this website. You can manage the Cookie settings on your device through the features built into most browsers. For example, you can set your browser to notify you when you receive a Cookie, or you can choose to block Cookies with your browser, but please note that not accepting Cookies may limit your use of certain features of this website. In addition, please note that this website currently cannot respond to "Do Not Track" instructions issued by you.

Information we collect about you from third parties.
We may obtain personal information about your use and access to this website from third-party platforms and our service providers, such as your system country, device brand and model, browsing history, browsing history including other services you access to access our website, search history and click history.

2. How we use your information
We may use your information in the following ways:
Based on our legitimate interest in providing this website, we may use your information for the following purposes:
● Review your comments or questions and provide you with appropriate services;
● Enforce our terms and policies;
● Process and respond to your requests, inquiries, applications, complaints and feedback;
● Provide support and respond to your requests, feedback and inquiries;
● Monitor, operate, maintain and manage this website;
● Deal with and resolve technical problems and failures of this website;
● Ensure that this website operates effectively and efficiently;
● Detect, prevent or otherwise resolve security, fraud or technical issues;
● Improve and enhance the functionality and performance of this website and related services;
● Properly manage and operate our relationship with you;
● Manage our business; and protect, enforce or defend our rights and interests (including our rights and interests in case of breach of our terms and conditions);
● Use for academic research;
● Use for social public interest and public health emergencies in accordance with laws and regulations.
We may use your information for the purpose of fulfilling our legal obligations and responsibilities. With your consent or as permitted by laws and regulations, we may also process your information for other purposes disclosed to you.

3. How we share your information
We may share your information with the following third parties:
Service providers. We may share your information with third parties that provide services to us to operate and maintain this website, such as website hosting service providers, development service providers, and cloud service providers.
Our affiliates. In order to provide this website, we may share your information with any member, subsidiary or affiliate of our company for purposes including preventing illegal use and supporting users.
Law enforcement agencies and competent authorities. We may share your information with authorities, courts, third parties and other agencies in response to court decisions, subpoenas, legal preparatory proceedings, regulatory requirements, or where the law permits or requires the provision of information, including where we reasonably believe it is necessary or appropriate to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats to the physical safety of any person.
Sale or merger. We may disclose your information to any third party that meets the following circumstances:
● A third party that acquires or intends to acquire all or part of our assets or shares;
● A third party that is acquired by us in whole or in part.
● A third party that merges with us; or
● A third party that succeeds all or part of our business,
In each of the above situations, the third party has a legal obligation not to disclose and use your information without our authorization.

Please note that the information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even sensitive personal information. Please consider and decide carefully when sharing.

4. Entrusted processing
We may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. However, we will only share your personal information for legitimate, legitimate, necessary, specific and clear purposes, and will only share personal information necessary to provide products or services. If our partners use your personal information for purposes not entrusted by us, they will obtain your consent separately.
Our partners include the following types:
Suppliers providing technical services. We may provide your personal information to third parties that support our functions, including suppliers that provide us with infrastructure technical services, data analysis services and data processing services.
Advertising and analysis service partners. We will comply with laws and regulations and industry-wide security technologies and entrust these partners to process information related to advertising delivery, coverage and effectiveness.
For partners we entrust to process personal information, we will sign a data protection agreement with them and require them to process personal information in accordance with the agreement, this privacy policy and relevant laws and regulations.

5. How we protect your information
We implement security measures in accordance with this Privacy Policy and have physical, electronic and administrative processes to protect and safeguard your information that we process. However, data transmission over the Internet is not absolutely secure and we cannot ensure the absolute security of your information. All transmissions of your information to us are at your own risk.

6. How long do we retain your information
During your use of the services of this website, your personal information will be retained for the period necessary to achieve the purposes described in this policy and will be determined in conjunction with the mandatory retention period required by law, such as the "E-Commerce Law of the People's Republic of China" requiring that product and service information and transaction information be retained for no less than three years from the date of completion of the transaction. After the retention period expires, we will delete your personal information or anonymize it in accordance with the requirements of applicable laws.
We may also retain your information when we have other legitimate purposes; for example, when we are required to retain personal information by laws, regulations, mandatory requirements of administrative and judicial departments, contracts or similar obligations. We respect and attach great importance to your rights related to your personal information, including:
Right to access data. You have the right to ask us to confirm whether we process your personal information and ask us to provide a copy of your personal information.
Right to correction. If any personal information we collect about you is incomplete or inaccurate, you can ask us to correct or update this information.
Right to deletion. In certain circumstances, you can ask us to delete all or part of your personal information.
Withdrawal of consent. If our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, if your consent is withdrawn, you may not be able to use some features of the Website and our services.
You can contact us in accordance with Section 10 (Contact Us) of this Privacy Policy to exercise any of your rights. In order to protect your privacy, we may ask you to provide additional information to prove your identity before we process your request.

7. Protection of Minors’ Personal Information
OPTTEN attaches great importance to the protection of minors’ personal information. If you are a minor under the age of 18, you should obtain your guardian’s consent before using our products and/or services. OPTTEN protects minors’ personal information in accordance with relevant national laws and regulations.
We will not actively collect personal information from minors directly. For the collection of minors’ personal information with the consent of their guardians, we will only use, share, transfer or disclose this information when permitted by law, with the consent of the guardians or necessary to protect minors.

8. Notice and Revision
We reserve the right to revise this Privacy Policy from time to time at our sole discretion. We will notify you of any significant changes to this Privacy Policy through notices posted on this website, which will only apply to information collected after the revised Privacy Policy takes effect. Any revisions to this Privacy Policy will take effect immediately upon posting. We encourage you to review this Privacy Policy regularly to understand changes to this Privacy Policy and how we protect your personal information.

9. Third-party links
This Privacy Policy does not apply to any other website or platform, unless the context indicates otherwise. Please note that this website may include links to other websites, platforms or products whose privacy policies and practices differ from ours. These links are provided for your convenience and more information only and do not represent our affiliation or sponsorship with third-party websites, nor do they represent our endorsement of the information on third-party websites. If you provide your information to any of these third parties or interact with these third-party websites, we are not responsible for the collection and processing of your information by them.

10. Contact us
If you have any questions about this Privacy Policy, please contact us at [+86-021-33581252].
In general, we will respond within 15 days. If you are not satisfied with our response, especially if our personal information processing behavior has damaged your legitimate rights and interests, you can also complain or report to the Internet Information Office, Telecom, Public Security Bureau and Industry and Commerce Regulatory Department.
Appendix: Examples of personal information and sensitive personal information (personal information collected by non-OPTTEN websites, public accounts, and video accounts, for example only)
Personal information: various information related to identified or identifiable natural persons recorded electronically or otherwise, excluding information after anonymization.
Sensitive personal information: personal information that, once leaked or illegally used, is likely to cause infringement of the personal dignity of a natural person or endanger personal and property safety, including biometrics, religious beliefs, specific identities, medical health, financial accounts, whereabouts, and other information, as well as personal information of minors under the age of fourteen.
Device information: including device identification code (IMEI, IDFA, AndroidID, MAC, OAID, IMSI and other device-related information), application information (application crash information, notification switch status, application installation list and other application-related information), device parameters and system information (device type, device model, operating system and hardware-related information), device network environment information (IP address, WiFi information, base station information and other network-related information).